Been doing a lot of reloading recently. Currently working on 6.5x55mm Mauser. The trusty old XL650 started having a problem with the case-feeding mechanism. It’s just a couple of piece of plastic, and it looks sort of like it’s getting old and worn out. Their customer service is getting hammered, so I scheduled a call-back. A guy from Dillon called about an hour later. I described the problem, and he just said “I can just mail you a replacement mechanism. Should do the trick. It’ll be in the mail tomorrow. Can I confirm your mailing address?” Total call length was maybe three minutes. Not the cheapest presses on the market, but I absolutely love their true “No BS lifetime warranty.” They don’t even sell the XL 650 any more.